Automation · Logistics & Delivery
Dispatch, Route & Status Automation for Logistics
Automate driver assignment, route hand-off and customer status updates so dispatchers manage exceptions, not every single delivery.
Challenges in Logistics & Delivery
- Dispatchers assign drivers manually one job at a time
- Customers call to ask where their delivery is
- Route plans are built by hand every morning
- Exceptions (delays, failed drops) aren't flagged until a customer complains
Dispatch, Route & Status Automation for Logistics
We connect your order system, driver app and mapping data so jobs are auto-assigned by zone and load, routes are optimised before the driver leaves, and customers get automatic SMS/WhatsApp status updates without a dispatcher lifting a finger. Exceptions — a delay, a failed drop — trigger an alert to the right person immediately, instead of surfacing as a customer complaint hours later.
What you get
- Auto driver assignment & routing
- Automated customer status updates
- Exception alerts for delays/failures
- Dispatch dashboard for exceptions only
What you get
Fewer 'where is my order' callsFaster average delivery timeDispatchers handle exceptions, not routine
Frequently asked questions
- Does this work with our existing fleet-tracking hardware?
- In most cases yes — we integrate with GPS/telematics data your vehicles or driver app already produce. If you don't have tracking yet, we can recommend a lightweight driver-app option.
Not sure where to start?
Tell us about your idea and we'll recommend the right approach.